ObserveAutomation

Services

Practical automation and AI, built and managed for you. Whether you need a specific solution or just want to understand where automation could make a difference — here’s what I do.

Based in Leighton Buzzard, working with small businesses across Milton Keynes, Aylesbury, and the wider UK.

📞

AI Voice Receptionist

An AI that answers your calls when you can't — immediately, 24 hours a day. Trained on your business, so callers get helpful, accurate responses every time. Takes messages, answers questions, books appointments, and screens out cold callers.

For florists, tradespeople, salons, and any small business that lives and dies by the phone.

See the product →
⚙️

Business Process Automation

If a task involves copying information from one place to another, running on a schedule, or following the same steps every time — it can almost certainly be automated. I connect your apps and build workflows that run without you.

For any business spending time on repetitive admin: data entry, notifications, reporting, file handling.

See examples →
📧

Email and Inbox Automation

Automatically sort, label, and prioritise incoming emails so the important ones are always visible. I can also build automations that trigger actions from emails — creating records, sending notifications, or routing messages to the right person.

For anyone who spends too long managing their inbox or misses things in a busy email environment.

See an example →
🤖

AI Integration

Adding AI where it actually helps — summarising documents, classifying information, extracting data, drafting responses. I build this into your existing workflows so the AI does the heavy lifting without you having to think about it.

For businesses with repetitive reading, writing, or decision-making tasks that currently require a person.

Talk it through →
📊

Observability and Monitoring

Visibility into what your systems are actually doing — dashboards, alerts, and metrics that tell you when something needs attention before it becomes a problem. Built on proven open-source tools including Grafana and InfluxDB.

For organisations running infrastructure who need reliable monitoring without enterprise price tags.

See the homelab →
💡

Automation Consultancy

Not sure where to start? I'll look at how your business works, identify the tasks that are costing the most time, and give you a clear, honest view of what automation could realistically do — and what it would cost. No commitment to build anything.

For businesses that know they should be doing more with automation but aren't sure where to begin.

Get in touch →

See it in practice

The portfolio shows real automations built to solve real problems — with full write-ups on what was built and why.

See the portfolio →

Ready to talk?

Free consultation, no hard sell. Let's find out if automation makes sense for your business.

Get in touch →